Our Childcare Overnight Sittings offer services from 11 PM to 6 AM, tailored for use during the hours when children are typically asleep. During this time, the caregiver/Sitter assumes sole responsibility for the household and can also rest for the majority, if not the entirety, of this timeframe.

Please note that Overnight hours do not apply if the Sitter is expected to return home within the aforementioned time frame. For instance, if you book a session from 6 PM to 12 AM (midnight), your Sitter will continue to be compensated at the regular hourly rate.

In the unfortunate event that a Sitter needs to cancel an appointment due to illness or family emergency, they are required to promptly notify both the agency and the affected families prior to the scheduled appointment time.

With the consent of the family, Portland Sitters will make every effort to secure alternative coverage by arranging for another Sitter. However, it's important to note that we cannot guarantee the availability of a replacement Sitter.

In the event that a Sitter cancels an appointment, and the family has paid a deposit or the full amount in advance, the funds paid will be refunded promptly. Refunds may take up to 14 business days to be fully returned to your bank or debit card.

At this time, we do not have capacity to offer postpartum services.

At this time, we do not have the capacity to offer senior care.

Each Sitter has different levels of experience with a variety of disabilities (including physical, cognitive, and behavioral). As a company, we've provided care to children with Autism, ADHD, Pathological Demand Avoidance, Anxiety, and Depression. We've also helped care for children who are deaf, and have physical limitations that require accommodation. We are here to help, and are always willing to learn!

While not all Sitters are fluent in multiple languages, you can explore each profile to discover any additional languages spoken, or feel free to reach out to us for further information.

At Portland Sitters, we prioritize fair compensation for all our Sitters, who are eligible for both tips and mileage reimbursement.

Our Sitters' pay rates typically range from $18.00 to $22.00 per hour as a base rate for most childcare services. The exact base rate varies based on experience and tenure with our company. Additionally, we offer differential rates for various services, including holidays, last-minute appointments, appointments with more than two children, group/event appointments, and our Pet Sitting and House Sitting services.

It's important to note that the owner of Portland Sitters does not profit from the company, except when personally providing babysitting, house sitting, or pet sitting services. Administrative hours are not compensated for the owner. Instead, all revenue generated is reinvested back into the company to cover expenses and ensure fair compensation for our dedicated Sitters

To receive income based childcare, we require proof of government assistance such as Medicaid (OHP, etc), SNAP, TANF, TA-DVS, SSDI, or refugee services. Please note we will never ask for account/routing info or other sensitive personal information. We will request specific documentation from you, please do not preemptively send us documentation. At this time, we cannot support clients through ERDC programs and cannot take payment directly through government assistance programs. Our low-income childcare is offered at $15/hourly, has a 5 hour cap, and clients can receive up to 3 appointments per calendar month for occasional care. We additionally waive the mileage fee for our low-income clients. Invoicing and late fees may still be applicable. Like with any of our services, we cannot guarantee availability, but will try our best!

Our Sitters come to each equipped with Square card readers. Clients can pay in-person with the sitter any remaining balances and mileage. We also offer invoicing for childcare clients who prefer it, and invoicing is our standard for Pet and House Sitting appointments. While Sitters can take Cash and personal and third-party platform payments (Venmo/Cash App/ Etc.) in-a-pinch, we prefer all transactions occur with a debit card to make sure that all accounting is accurate. We appreciate your understanding. With Square, our Sitters can take in-person payments by: - Swipe debit and credit cards - Support Contactless NFC transactions (card/chip tap-to-pay) - Android and iPhone Tap-to-Pay - Cash App Pay ( please note that this is not a personal peer-to-peer transaction, but a scannable code). We do not currently support payment with checks.

Tipping is NOT required, but encouraged. Tips can be done through card or cash with the sitter.